Terms of service

Last updated: July 20, 2026

1. Overview

This website is operated by Petgloba. Throughout the site, the terms "we", "us" and "our" refer to Petgloba.

By visiting our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service.

If you do not agree to all the terms and conditions, you may not access the website or use any services.

2. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your country or have permission from a legal guardian.

You may not use our products for any illegal or unauthorized purpose.

You must not transmit any viruses, malware or harmful code.

Violation of any Terms will result in immediate termination of your access to our Services.

3. Products

We strive to display our products as accurately as possible.

However, we cannot guarantee that your device's display accurately reflects product colors or appearance.

We reserve the right to:

limit product quantities;
discontinue products at any time;
modify product descriptions and prices without notice.

4. Pricing

All prices displayed on our website are subject to change without prior notice.

We reserve the right to correct pricing errors, inaccuracies, or omissions at any time.

5. Orders

We reserve the right to refuse or cancel any order for reasons including:

suspected fraud;
inaccurate billing information;
product availability;
pricing errors.

If your order is cancelled after payment, a full refund will be issued using the original payment method.

6. Shipping

Shipping times are estimates only.

Delivery delays may occur due to:

customs procedures;
weather conditions;
carrier delays;
peak seasons.

Petgloba is not responsible for delays beyond our reasonable control.

7. Returns & Refunds

Please refer to our Refund Policy for detailed information regarding returns, exchanges, and refunds.

8. Accuracy of Information

We do our best to ensure all information is accurate.

However, we do not guarantee that all descriptions, prices or other content are complete, current or error-free.

9. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for their content, privacy practices, or policies.

10. Intellectual Property

All content on this website, including but not limited to:

logos;
graphics;
images;
text;
product descriptions;
branding;

is the property of Petgloba and may not be copied, reproduced or distributed without written permission.

11. Limitation of Liability

To the maximum extent permitted by law, Petgloba shall not be liable for any indirect, incidental, punitive or consequential damages arising from the use of our website or products.

12. Warranty Disclaimer

Our products are provided "as is" and "as available."

We make no guarantees that:

the website will be uninterrupted;
the website will be error-free;
the products will meet every customer's expectations.

Nothing in these Terms limits any mandatory consumer rights applicable under local law.

13. Privacy

Your submission of personal information is governed by our Privacy Policy.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to the country in which Petgloba is legally established, without prejudice to mandatory consumer protection laws that may apply in your country of residence.